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Tips for replying to enquiries

Views:0     Author:Site Editor     Publish Time: 2016-07-15      Origin:Site Inquire

It is the most daily and basic job for a salesperson of a foreign trade enterprise to reply to an inquiry. Inquiry requires a certain skill.

1. In language communication, some skills should be done, which should conform to international business etiquette and follow regional customs.

2. In the case where the other party does not reply, take the initiative to reply, and remain active after the other party makes the inquiry, so that the other party feels enthusiasm and makes the other party happy to contact you.

3. Replying to inquiries should use as many methods as possible, such as mail, telephone, fax, social software, etc.

4. Replying to the inquiry is to use our or the other party's holidays, local relocation, major events and other situations to take the initiative to contact to close the distance, form a common topic for both parties, and generate a sense of identity.

5. When encountering an inquiry person seeking a seller, he is looking for your product. He needs to purchase your product, and you need to sell the product. In this way, the inquirer has a clear goal, comprehensive information, and a professional inquiry with detailed questions. You need to pay close attention to him, the two parties can easily reach an order.

6. In addition to encountering the seller-type enquiry, in general, you will also encounter the type of preparing to enter the market, the accident-free type, the information collection type, the request sample type, and the information stealing type. skill.

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