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Set friendly objects

Views:0     Author:Site Editor     Publish Time: 2016-06-28      Origin:Site Inquire

  • Friendly objectView friendly objects Through the setting of friendly objects, you can achieve coordinated office work among various departments. Managers can monitor employee conversations in real time; customer service personnel can communicate directly with their friendly objects, and can also transfer dialogues and transfer files between each other.
  • Instructions
  • Select \"Set Customer Service and Permissions\" in the system settings drop-down menu, as shown in (Figure 1);

    figure 1
  • Open the set customer service and permissions window, set the permissions that the customer service staff can see other customer service personnel, that is, set up a friendly object list, such as (Figure 2);

    figure 2
  • The operator sets the friendly objects he wants to see, he can select \"View Friendly Objects\" in the personal settings drop-down menu (Figure 3);
    image 3
  • You can also right-click the operator's own name in the dialog list and select \"View Friendly Object\", as shown in (Figure 4);
    Figure 4
  • Open the view friendly object window, and customize the friendly objects that the operator wants to see, such as (Figure 5);
    Figure 5

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