1. Set the title of the dialog window
The dialog window title setting can make it convenient for visitors to find your dialog window while opening multiple browsing pages. Setting the name of your dialog window can highlight the characteristics of the company!
As shown below
3. Button status of dialog window interface
The button state setting of the dialog window interface specifically means that the enterprise or operator can change the button state displayed in the guest dialogue through the settings in the software background. Selective settings according to the situation can meet the requirements of enterprises!
Fourth, the dialog window interface skin settings
The dialog window interface skin setting refers to the selection of dialog window interface templates suitable for corporate use, including 21 sets of dialog window templates and 22 options randomly selected for reference!
The effect preview is as follows
Fifth, the font color of the dialog window interface
The font color of the dialog window interface refers to the color for specifying the message displayed in different situations, which is convenient for distinguishing!
6. Opening dialogue window setting
The opening setting of the dialogue window refers to customizing the contact and greeting methods of the enterprise.
Seven, dialogue countdown information settings
The dialog countdown information setting says that this function can be used selectively according to the needs of the enterprise, and the parameters can be changed by themselves.
Eight, dialogue evaluation settings
This function introduces setting the visitor to give an answer to the customer service, as a reference for the company's attitude when investigating employees as consultants, you can choose whether to enable or not to enable, and the content of the entry can be edited through F2.
Nine, customer service offline display interface settings
The offline display interface setting of the customer service refers to the message interface that can be displayed to visitors in the offline state. \"Website Business Communication\" There are 3 kinds of message interface for you to choose from in the background. For customers who have not handled phone or SMS messages, for your convenience, we recommend that you choose to use the form of the web message interface! (The prompt information can be customized).
Ten. Message interface settings
The message interface setting refers to the parameter setting of the message form, which can customize the title of the message, message remarks, prompt information after sending the message, etc., and can be set to send the message to the website of the business communication background while forwarding a copy to you In the customized mailbox, if the website has a message page, visitors can directly go to this page after clicking the message!
11. Free telephone parameter setting
Free phone parameter setting refers to the form of specifying the use of free phone service!
If you have previously applied for the free phone service of another company, although it cannot be bound to the website, you can also display it in the message interface when the customer service is offline, so that visitors can use it!
12. Add Favorite Settings
Adding a favorite setting means that when the visitor closes the dialogue window with the customer service consultation, he will give the other party a prompt and ask him if he is willing to bookmark the company's website. For the setting content, please refer to the following settings! Or it can be set to let the visitor choose the favorite dialogue window, you can test the selection!
13. Display Service Department [Project] Settings
The display service department [item] setting refers to the custom enterprise department display form (number of columns) and whether to display this option